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Privacy Policy

Last updated: September 7, 2025

Privacy Policy for Van Mo Safaris

Last Updated: 7/15/2025

Van Mo Safaris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us.

1. Information We Collect

Personal Information

  • Name and contact details (email, phone, address)
  • Passport and visa information for travel arrangements
  • Payment information (processed securely through our payment partners)
  • Travel preferences and special requirements
  • Emergency contact information
  • Health and dietary information relevant to your safari

Automatically Collected Information

  • IP address and browser information
  • Device and usage data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and manage your safari bookings
  • Communicate with you about your travel arrangements
  • Provide customer support and respond to inquiries
  • Send travel documents and important updates
  • Comply with legal and regulatory requirements
  • Improve our services and website functionality
  • Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Hotels, lodges, airlines, and ground operators necessary for your safari
  • Government Authorities: When required for visa processing or legal compliance
  • Payment Processors: To handle secure payment transactions
  • Professional Advisors: Legal, accounting, or other professional services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. International Data Transfers

As an international safari operator based in Tanzania, we may transfer your data across borders to fulfill our services. We ensure appropriate safeguards are in place for such transfers.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption for data transmission
  • Secure storage systems
  • Limited access to personal information
  • Regular security assessments

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Lodge a complaint with relevant authorities

7. Cookie Policy

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

10. Contact Us

For privacy-related questions or concerns, please contact us:

  • Email: privacy@vanmosafaris.com
  • Phone: +255 753 630 095
  • Address: Ohio Street Barclays House - 5th Floor, P.O.Box 80698, Dar es Salaam, Tanzania